This is the privacy and cookies policy for www.buzzmove.com (Website). This Website is operated by Removal Stars Limited (trading as buzzmove) (Removal Stars, we, us and our). Our registered company number is 08386920. Our registered address is Archer Street Archer Street Studios, 10-11 Archer Street, London, W1D 7AZ. For the purposes of the Data Protection Act 1998, we are the data controller of the personal data you submit via the Website.
Our ICO registration number is ZA158238.
We are committed to protecting your privacy on-line. We that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
Information you give to us
We may collect and process the following personal information about you:
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
Information we collect about you
With regard to each of your visits to the Website we may automatically collect the following information:
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, service providers, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Uses made of your information
Information you give to us
We will use this information to:
Information we collect about you
We will use this information:
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive)
Cookies and similar technology
Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Website and will last for longer.
Some of the cookies used on our Website are set by us and some are set by third parties who are delivering services on our behalf
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the Website.
a) Our cookies (1st party)
|Cookie name||Purpose||More information [i.e.type and duration]|
|JSESSIONID||This cookie is essential for website to work correctly. It maintains user's session while he is navigating through our website.||Session cookie (expires when browser is closed)|
|cookieSettings||This cookie is mandatory for saving user's Cookies settings choice.||Local storage, valid until deleted|
|mp_optout||This cookie is used to disable Mixpanel tracking. It is set if you disabled Mixpanel tracking.||Local storage, valid until deleted|
|_ga||This cookie is used for visit statistics. It is created by Google Analytics where all data is annonymised and aggregated.||Valid for 2 years|
|_dc_gtm_UA-4290 7190-1||This cookie is used to manage all scripts on the website. It is created by Google Tag Manager.||Valid for 10 minutes|
|__zlcmid||This cookie is essential for Zopim Live chat plugin||Valid for 1 year|
|__zlcstore (Local storage)||This cookie is used for Zopim Live chat plugin||Valid until deleted|
|__zlcprivacy||This cookie is used for saving Zopim Live chat plugin cookie consent.||Valid until deleted|
|sc.ASP.NET_SESSI ONID||This cookie is used for Session cam script. This script is used for tracking user's sessions and detecting website bugs and errors.||Session cookie|
|sc.Status||This cookie is used for Session cam script. This script is used for tracking user's sessions and detecting website bugs and errors.||Session cookie|
|sc.UserId||This cookie is used for Session cam script. This script is used for tracking user's sessions and detecting website bugs and errors.||Valid for 1 year|
|mp_5f11aabcdc5 2c1d753beccba183fae 87_mixpanel||This cookie is used for website usage and events statistics. It is created by Mixpanel where all data is annonymised and aggregated.||Valid for 1 year|
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose aggregate statistics about visitors to the Website, in order to describe our services to prospective partners, advertisers, sponsors and other repuTable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We may disclose your personal information to any of the service providers, our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Website, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks from time to time. You may need to contact the relevant service providers (e.g. solicitors, surveyors, removals firms) directly to remove your details.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that reorganised entity or third party.
We may disclose your personal information if legally entitled or required to do so (for example if required by law or by a Court order or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Website or the rights, property or personal safety of any person).
The Website may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.
The Website may, from time to time, contain links to external websites. We are not responsible for the privacy policies or the content of such websites.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Website whilst it is in transit over the internet and any such submission is at your own risk.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Data storage and international transfers
If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding the prescribed fee permitted by law. You also have a right to correct any errors in that information.
If you have any questions about these terms and conditions or experience any problems concerning the Website, please contact us:
via the Website;
by email at email@example.com
by post to Removal Stars Limited (trading as Buzzmove),
21-23 Archer Street Studios,
10-11 Archer Street, London,
Our Other Locations